Packaging machinery company Pro Mach has established its new Pro Mach Mexico Shared Services business in Mexico, in a move to better serve its Latin American customers.
The new business expands the company’s in-country sales presence and technical field services by offering aftermarket parts availability, custom stocking of consumables, training, equipment demonstrations, light assembly, and technical field support to customers, distributors, and agents.
Pro Mach Mexico Shared Services is planning to open a sales, technical support, equipment and component stocking facility in Monterrey later this year.
The company currently has four full-time Latin American technical support personnel, eight sales representatives and a number of well-equipped channel partners servicing its Latin American customers.
Pro Mach Mexico Shared Services director Adrian Hermosillo said: "The power of Pro Mach is that it ensures best industry practices from each of its brands in terms of research and development, engineering, manufacturing, back-office services and aftermarket support through the ProCustomer programme.
"The Pro Mach Mexico Shared Services business will deliver a host of advantages to Pro Mach’s Latin American customers in ways far greater than any single brand could do on its own."
Pro Mach will present 14 of its brands at Expo Pack Mexico 2015.
Headquartered in Ohio, US, Pro Mach has manufacturing facilities and offices throughout the US, Canada and Europe. It offers packaging machinery and integrated systems, with more than 25 equipment brands sold worldwide.
Pro Mach manufactures and integrates bottling and capping, primary packaging, flexible packaging, material handling, identification and tracking, and end-of-line packaging solutions.
Image: Pro Mach Mexico Shared Services is planning to open a sales, technical support, equipment, and parts stocking facility in Monterrey, later this year. Photo: courtesy of Pro Mach.